If you had been to a search on “customer support” on the web, almost the entire information one can find will discuss how customer service builds a business. Sixteen of the top twenty search strings that deliver folks to my website are some derivation of “Amazon’s Customer Service Telephone Number.” I’ve additionally gotten plenty of letters from individuals who have visited the page; those responses are actually posted on the web page.
Buyer Service has taken a critical nose dive within the last 2 years or so. The use of outsourced services that don’t listen to your complain and don’t have any ability to resolve the problem added to a higher proportion of problems per buy (my experience) will not be a superb thing.
Make certain you embrace copies of any supporting paperwork – receipts; transport invoices; bank card statements (if you have been charged more than as soon as); letters or e-mails you despatched to Amazon; notes, data or logs you kept of phone calls to Amazon CS or Billing; pictures of the product(s) bought or other information which may be useful.
When I arrived house from the hospital, I attempted to find a phone number for Amazon to talk with somebody about returning the entire objects I by no means ordered and having the fees on my credit card, along with the related finance fees, eliminated.
By the way, my guess is that Amazon would prefer to not have folks saying that their customers who are having bother …