The catering enterprise, like some other is extremely aggressive. I’m glad you’ve put the number as much as help individuals who aren’t as eager for utilizing electronic mail or whatever electronic complaint course of Amazon was utilizing (I’m not aware of it). While Amazon has performed a greater job in customer service, it seems their shipping high quality has taken a nosedive.
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I used to be in search of a blog to share my poor customer service experience with Jeff Bezoz. But when customer support can’t do anything (and those reps are very limited in what they’ll do, which is once more dangerous coverage) it’s time to hunt down a supervisor.
Since then I’ve spoken to customer service at the very least a dozen instances. Severely, it takes them so long to credit you again money on your gift certificates if you cancel an order, and by the point the do credit score you back cash the gadgets you wanted to buy with this cash have gone back as much as a higher price.
Likelihood is, you are pissed off, indignant, and on the finish of your rope by the point a customer support rep solutions. Observe amazon very close to verify all clients are a hundred% glad. Then she comes again and says that she will e-mail “advertising” and that I ought to see a credit score in 3 business days.